Privacy Policy
Effective Date: August 15, 2024
Lenacore Digital LLC ("Lenacore Digital," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our video hosting platform at lenacore.net.
1. Information We Collect
We collect information that you voluntarily provide when creating an account, uploading content, or contacting us. This may include your name, email address, and any messages you send. We also collect technical information automatically, such as your IP address, browser type, device identifiers, and usage patterns, to improve platform performance and security.
2. How We Use Your Information
We use your personal information to provide and maintain our services, process uploads, personalize your experience, communicate updates, and respond to support requests. We may also use aggregated, anonymized data for analytics and platform improvement. We do not sell your personal information to third parties.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to remember your preferences, analyze traffic, and enhance site functionality. You can manage cookie settings through your browser. For more details, please see our Cookie Policy.
4. Data Sharing and Third Parties
We may share limited data with trusted service providers who assist with hosting, analytics, and customer support. These providers are contractually obligated to protect your data and use it only for the specified purposes. We may disclose information if required by law or to protect our rights and safety.
5. Data Security
We implement industry-standard security measures, including encryption in transit and at rest, access controls, and regular security audits. While we strive to protect your data, no online service can guarantee absolute security.
6. Your Rights (GDPR and CCPA)
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. Residents of the European Union and California have additional rights under GDPR and CCPA. To exercise these rights, contact us at admin@lenacore.net.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your account and associated data at any time by contacting us.
8. Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of material changes via email or a notice on our platform. Continued use of the service after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: admin@lenacore.net
- Address: Lenacore Digital LLC, 1000 Main St, Suite 500, Houston, Texas 77002
- Phone: +1 (223) 286-7855