DOC 02 · TERMS

Terms of Service

Last updated: April 11, 2026 · Effective: April 18, 2026

These Terms of Service ("Terms") are a legally binding agreement between you and LenaCore Studios LLC, a California limited liability company with its principal place of business at 750 B Street, Suite 2820, San Diego, CA 92101 ("LenaCore", "we" or "us"). They govern your access to and use of the website at lenacore.net, our mobile apps and related services (the "Service"). Please read them carefully. By creating an account or using the Service you agree to be bound by these Terms and by our Privacy Policy.

1. About the Service

LenaCore is a free video platform where registered creators, studios and artists publish videos and where viewers can watch, follow and discuss those videos. Watching is free and publishing is free. LenaCore is not a financial product or a commerce platform: we do not host paid subscriptions, rev-share programs, affiliate schemes, loyalty points or any similar mechanics. The screen is the product.

2. Eligibility

You may use the Service only if you are at least 13 years old (16 in the European Economic Area or the United Kingdom) and capable of forming a legally binding contract. If you use the Service on behalf of a company, you represent that you have the authority to bind that company to these Terms.

3. Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information, to keep it up to date and to notify us immediately at security@lenacore.net if you suspect unauthorised access.

4. Acceptable use

You agree not to use the Service to:

upload or share content that is unlawful, infringing, defamatory, hateful, sexually explicit involving minors, or that incites violence;
impersonate any person or entity, or falsely represent affiliation with a channel or brand;
circumvent, disable or interfere with security-related features, rate limits or access controls;
scrape, reverse-engineer or create derivative works from the Service except where expressly permitted by law;
distribute malware, phishing links or automated spam;
use the Service in a manner that violates any applicable law or regulation.

We reserve the right, but are not obliged, to review content and to suspend or terminate accounts that breach these Terms.

5. User content and licence

You retain all ownership rights in content you upload to the Service ("User Content"). By uploading User Content you grant LenaCore a non-exclusive, royalty-free, worldwide licence to host, store, reproduce, distribute, publicly display, adapt (for format/quality only) and stream that User Content for the purpose of operating and promoting the Service. The licence lasts until the content is removed, but reasonable caching and backup copies may persist for a commercially reasonable period afterwards.

You represent that you own or have all necessary rights in the User Content, that it does not infringe any third-party rights, and that its use on LenaCore is authorised.

6. Copyright and DMCA

LenaCore complies with the Digital Millennium Copyright Act (DMCA). If you believe content on the Service infringes your copyright, please send a notice to our designated agent:

Repeat infringers will have their accounts terminated in accordance with our internal strike policy.

7. Intellectual property of LenaCore

The Service, including all software, design, text, graphics and trademarks (other than User Content) is owned by or licensed to LenaCore and is protected by intellectual property laws. Nothing in these Terms grants you any right to use the "LenaCore" name or logos without prior written consent.

8. Fees

The viewer-facing Service is free. Creators who opt in to a paid publishing agreement with LenaCore may be charged fees described in that agreement; those fees are governed by the separate commercial contract and not by these Terms.

9. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, LenaCore disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or free of harmful components.

10. Limitation of liability

To the fullest extent permitted by law, LenaCore, its affiliates, officers, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our aggregate liability for any claim arising out of or relating to the Service will not exceed one hundred US dollars (US$100) or the amount you paid us in the twelve months preceding the claim, whichever is greater.

11. Indemnity

You agree to defend, indemnify and hold harmless LenaCore from any claim or demand, including reasonable attorneys' fees, arising out of your User Content, your use of the Service or your violation of these Terms.

12. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service. Sections 5 (licence, only for content still online), 6–12, and 14–16 survive termination.

13. Changes to the Service or Terms

We may modify the Service at any time. Material changes to these Terms will be announced at least 14 days in advance by email or in-product notice. Continuing to use the Service after the effective date of the new Terms constitutes acceptance of the changes.

14. Governing law

These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-law provisions. The exclusive venue for any dispute that is not subject to arbitration shall be the state and federal courts located in the County of San Diego, California.

15. Arbitration and class-action waiver

Except for disputes that can be resolved in small-claims court, you and LenaCore agree to resolve any dispute by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules. You and LenaCore each waive any right to a jury trial or to participate in a class action. You may opt out of this arbitration clause within 30 days of creating your account by emailing legal@lenacore.net.

16. Miscellaneous

These Terms, together with the Privacy Policy and Cookies Policy, constitute the entire agreement between you and LenaCore. If any provision is found unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision will not be a waiver of that right or provision.

17. Contact

Questions about these Terms? Write to legal@lenacore.net or LenaCore Studios LLC, 750 B Street, Suite 2820, San Diego, CA 92101, USA.